Workshops
& Training for Gaming Operators
Game
Planit
has extensive experience training
problem gambling counsellors and allied professionals
all across North America. Now, this expertise is
being offered to gaming operators from casinos and
racinos to lotteries. Game Planit's approach is
focused on employee health and wellness, customer
service and employee and player retention. Our philosophy
is simple, helping both employees and players recognize
and minimize their risks is effective
prevention and is good for business. This is accomplished
through effective policies, programs, tools, education
and awareness initiatives. We'll assist you in achieving
the highest possible level of prevention and protection
for both staff and patrons based
on empirical data into problem gambling risk factors.
Game
Planit now offers gaming operators a variety customized
trainings and tools depending on your needs from
high-level policy development to training of front-line
staff. Game Planit has developed unique and innovative
approaches to employee health and wellness while
also ensuing staff are appropriately trained in
problem gambling risk management approaches and
techniques that will greatly minimize your liability
exposure. Game Planit focuses on preventing problems
before they start and ensuring early interventions
with problem employees or patrons. Waiting until
staff or players are in trouble can be very costly
and result in public relations fiascos and eventually
legal nightmares. Proactively minimizing modifiable
risks that can lead to or cause problems is a much
more cost-effective approach. Recent research by
Game Planit and others now shows that there's many
modifiable risk factors that operators can target
to assure a safer gaming experience for patrons
and staff, which lessens the likelihood of problems
and subsequent litigation.
To
assist gaming operators, Game Planit has developed
innovative tools such as the Safe@Play
Risk-Quiz that allows both patron and staff to
self-determine if they're at risk or if they have
a problem. Staff training can be customized depending
on the risk profiles exhibited by employees. Awareness
programs and messages can be tailored depending on
risk profiles of patrons. Overall, everyone wins by
minimizing risks that can eventually lead to tragedies
and costly and hard to manage problems.
Game
Planit's Community and
Employee workshops entitled,
"Game Planit Reveals the Truth About Slot Machines"
are designed to indirectly assist gaming operators
because players will be able to make better informed
choices about the games, which lowers the risks of
problems. This is accomplished by educating about
known risk factors and about the games themselves.
Game Planit can also assist gaming operators in developing
similar education initiatives that will lower your
liability exposure by targeting modifiable risks.
Operators can use the unique safe@play
Slot Machine tutorial with customized player protection
booklets developed by Game Planit, including your
logos and responsible gaming commitments and messages.
This package, along with targeting modifiable risks
will insure your duty-of-care obligations are fulfilled.
You can now provide players with adequate protective
measures and information about risks and the games,
which will allow them to make informed decisions about
their play. Operators who are committed to full player
protection can also license and use the "safe@play"
logo and trademark. Safe@play™
- The Standard of Excellence for Player Protection.
Game
Planit's leading-edge player protection model, approaches
and tools will ensure that all your responsible gaming
initiatives allow for informed choice while protecting
players and staff. It will also protect your bottom-line
by lowering your liability exposure. It simply makes
good business sense to protect all involved in gaming.
In the long-term, a healthy player base of social
gamblers will be more profitable, and socially acceptable
than a player base with a high percentage of problem
players that is unfortunately the case when there's
no effective prevention.
Game
Planit is dedicated to assisting all stakeholders
in achieving the highest possible standards for player
protection. Game Planit also provides extensive consultation
services to gaming operators, regulators and governments
and has partnerships with the leading gaming and problem
gambling experts in the world. Additionally, Game
Planit has other innovative products such as the
safe@play Customer
Assistance Software, which was designed to meet
VLT operators' duty-of-care obligations by providing
players with a base level of information and warnings
for player protection. Game Planit has also designed
customer "risk management" interfaces for
electronic gaming machines drawing on leading-edge
research in problem gambling prevention. And, Game
Planit's partner company is developing a comprehensive
and exclusive Safe
Gaming System that will revolutionize gaming as
we know it today.
